• The initial ticket price does not match the final price
• Citilink ticket prices change quickly
• I didn't get the promo/discount price
• The price is more expensive promo than non promo
• I didn't get the free rapid test promo (citilink promo)
• I didn't get a free rapid test promo (travel agent promo)
• Failed to pay via Travel Agent
• Flight route not available
• Can't change route
• The schedule I want is not available
• Failed to change schedule
• No notification regarding flight schedule changes
• The printed schedule does not match the order
• The email listed in the reservation data is incorrect
• Failed to change gender/title/excess/less letters in reservation data
• Website button not working
• Website does not have an option button
• The website provides error information
• Website can't press continue
• Website cannot be accessed
• Ticket Reservation Failed
• Unable to make connecting flight
• Failed to Pay IWJR FOC Ticket
• I didn't receive the ticket
• Failed to Buy a Seat (Website)
• Didn't get the seat that was purchased
• Failed to make payments at retail (Alfamart, Indomaret, Alfaexpres)
• Failed to make payments with BNI ATMs, Mandiri ATMs, BCA ATMs, and ATM Bersama
• Failed to pay via the Indonesian Post Office
• Failed to pay via Citilink Sales Office
• Failed to pay via Mobile / internet Banking
• Failed to Pay with Full Payment Method (Credit Card)
• Failed to Pay with Installment Payment Method (Credit Card)